Ipad app wil not start

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Ipad app wil not start

Author	Message
Tim Dawson	Tim Dawson posted 3/22/2013 10:53:51 AM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.4K	Thank you. You are hitting a bug which is fixed in the forthcoming 2.6 release, which applied to people who had renewed their subscription but not followed the instructions in the email, i.e. logging out and back in again on your iPad. Your iPad was therefore unaware that you had renewed and would not load the new charts. As I say, all fixed in 2.6.
	Reply Like 44
n6zp	n6zp posted 3/22/2013 6:43:32 AM Post Details Share Post
Group: Forum Members Posts: 7, Visits: 20	I reinstalled the iPad app after saving the data. It is working fine now. I did the following: I wanted to update my charts. At downloading the chart, it dit not want to go beyond the Denmark Chart After a while I ended the program (by double clicking the "home" button and hold the finger on the app, a cross will appear) I restarted the app. I clicked the "Agree" button Almost immedeately A white box was visable (the same box you'll receive when a Metar/Taf is updated) In the box was mentioned that the Austria chart was loaded. In red it was mentioned that my subscription was ended (which is not the case, since I renewed it last February) The text was repeated several time. I stopped the app and rebooted the device with a hard reset. After starting the app a few times (the same white box was visible), in the end the app would not start at all. After clicking the "Agree" button nothing happened, also after waiting ca. 30 minutes. I hope this wil help you to improve the App. After the reinstall it is working great again. I use a iPad2 3G 16GB Edited 3/22/2013 6:44:23 AM by n6zp
	Reply Like 38
Tim Dawson	Tim Dawson posted 3/21/2013 11:59:38 AM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.4K	Can you provide any more details than "the app will not start", including any error messages and what actually happens? SkyDemon is protected against errors resulting from corrupted charts.
	Reply Like 46
*stevelup*	*stevelup* posted 3/19/2013 8:29:02 PM Post Details Share Post
Group: Moderators Posts: 593, Visits: 4.9K	Hi Connect your iPad to iTunes (or use something like iExplorer) - you can then transfer the contents of the SD folder to your computer. If you delete the app without doing this, you will lose your saved data and settings. I'm sure the SD team would like to hear about this problem - perhaps you should call them tomorrow. They may have a better solution. Steve
	Reply Like 38
n6zp	n6zp posted 3/19/2013 8:22:59 PM Topic Details Share Topic
Group: Forum Members Posts: 7, Visits: 20	I have an iPad 2. Recently I tried to update the maps. The update did not finish. After this the app will not start. What will happen to my logs If I delete the app? Can I secure the logs?
	Reply Like 48